talkware STUDIOMail Features and Benefits

The talkware STUDIOMail software offers a comprehensive set of Campaign and Auto Responder benefits which makes it a most trusted and reliable email marketing service that business owners can use - without having to worry about any per email or hidden fees. And what seperates it from the competition - no usage limitations!

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Professionally Designed Email Templates

Includes professionally designed email templates that have been tested to work with all email clients including Outlook, Thunderbird, Hotmail, Gmail, Yahoo, etc. You can use these templates to design a custom email template for your client or you can even upload your own email templates.

New Added Features (as of July 2008)

Choose which custom fields to display when you view contacts
Contact list segmenting based on multiple AND/OR filters
Addition of 20 new email campaign templates
Choose which fields show for each contact on the "View Contacts" grid
Re-arrange fields on a website form using drag and drop
Sort contacts based on custom fields and remember the sort preference
Added vertical rule at 65 character limit in editor for text campaigns
Added options to view or add contacts on the contact lists page
Custom fields can be linked to a contact list when adding/editing
Add bounce rules and improved bounce detection of certain bounced types
Performance improvements when sending lots of custom field based content
XML-API allows you to set a new contact to "confirmed" and change their format
Permissions to view just a particular segment (and not the whole mailing list)
Added a date-picker for date type custom fields when creating/editing a contact
Use the "View Contact" option (and permission) to see ready-only contact details
Each area in the application now has its own settings for paging
Granular user permissions instead of just choosing a role
The owner of a contact list is displayed when viewing the list
The "View Contacts" page shows all contacts by default
New "views" dropdown on contacts page to easily switch lists/segments
Search box on contacts page to search based on email address
Improved usability when adding/editing custom fields
New home page dashboard with chart, getting started guide and help articles
Changed popup windows to use inline "web 2.0" thickbox look
Custom fields are divided into 2 columns when viewing a contact

Unlimited Personalization Options

Create custom fields to capture additional details about people subscribing to your clients mailing lists, which they can then use to personalize the subject line and content of any emails they send out through Our software.

Simple, Integrated Campaign Editor

It's easy to use Our software's built-in campaign editor to create visually stunning sletters, promotional emails and flyers. If youcan use Microsoft Word, they can use Our software and one of the integrated templates to create an email campaign in around 20 minutes.

Email Campaign Scheduling

After your client creates his/her email campaign, it can be sent now or can be scheduled to send at any time in the future using Our software's built-in scheduling wizard. You can even notify the client automatically via email when sending starts and finishes.

Bulk Campaign Tasks

Save time and perform bulk campaign tasks such as delete, archive and activate with just a few clicks using our bulk tasks option.

Create HTML, Text or Multipart Emails

Our software gives you the option to create HTML-only, text-only or multipart (HTML and text) emails. When you choose multipart Our software will automatically deliver the most appropriate format to each subscribers inbox, depending on whether their email client can display HTML emails or not.

Link Tracking, Open Tracking and Embedded Images

For each email campaign you can enable/disable link click tracking and email open tracking. You can also embed images as attachments along with each email so recipients aren't prompted to display images by their email client.

Multi-Message Email Autoresponders

Create a series of emails, tell the software when each email should be sent out (ie 1 hour, 1 day, 2 days, 1 month, etc after someone subscribers to your clients mailing list) and you've created an instant and automated multi-message email autoresponder.

Segment and Filter Conctacts

Send targeted emails to your contacts based on their interests and previous history using custom filters, list segments and personalization options.

Three Ways to Create a Campaign

Not everyone will want to use the campaign editor so that's why we've included 3 different ways to import content for an email campaign: use the editor, upload a file or import a file from a web site.

Archive Sent Campaigns as RSS

talkware STUDIOMail can archive all sent email campaigns into individual RSS feeds for each mailing list. You can then use a free tool such as Magpie RSS or create your own code to display a campaign archive.

Complete Campaign and Link Tracking Reports

For each email campaign your clients send, you can see exactly how many people opened their email, how many people unsubscribed, which links they clicked, email forwarding statistics and more. Our software's campaign reporting features are simply unmatched.

List Segmented Autoresponders

Segment your clients subscriber list and create follow up autoresponders based on specific custom field values, such as only send to subscribers in a specific city or those who clicked on a specific link in an email campaign.

Complete Autoresponder Statistics

talkware MEDIAMail includes detailed statistical reporting for autoresponders, including sending and unsubscribe stats, open rates, bounce and forwarding stats shown as easy-to-read charts.

Personalize Your Autoresponder Messages

Include custom field values (such as subscribers first name) in both the subject line and content of your autoresponder email messages. Personalization helps to improve open rates and make sure your message arrives in the subscribers inbox and not their juk mail folder.

Create HTML, Text or Multipart Autoresponders

talkware MEDIAMail gives you the option to create HTML-only, text-only or multipart (HTML and text) autoresponders. When you choose multipart Interspire Email Marketer will automatically deliver the most appropriate format to each subscribers inbox, depending on whether their email client can display HTML emails or not.

More Features - Control Panel, Technology

General Features

CAN-SPAM compliant email marketing software
Language support (language files separate from php code)
Templatized
Server / User Timezone support
Paging everywhere
Change per-page results easily
Postgresql support
Forgot password option
Copy things (eg lists, sletters, templates, autoresponders, forms)
Built in templates (easy to add more)
Reminder about cron setup. If it's switched on it will show a message telling you it has been switched on, that message will disappear once a job runs successfully.
Remember login details
Built in tutorials
context-sensitive help / tutorials
design
Improved user-interface
If you only have access to one mailing list, you are automatically taken to the next step in whatever process you are performing
Separate the settings page into tabs
An option to put a "system message" on the front page (eg "site down from x to y" or "get documentation here", etc)
Change the theme (default, Office XP, etc) of the WYSIWYG email editor

Lists

Bulk changes to list subscribers (change all to html/text, make them active/inactive)
Copy lists
Merge multiple lists into one list
Save reply-to, bounce-address, bounce account information with a list
Allow imap bounce account
Allow extra mail settings to be saved per list (eg /notls or /nossl)
Cron bounce processing if account information is available
Bounce processing differentiates between types (hard, soft). Our software detects a hard bounce and sets the status of the subscriber to bounced and never emails them again. Our software detects a soft bounce but does not change the status of the subscribe until a soft bounce has occurred 5 times on that same subscriber. Once an email has soft bounced 5 times, it is treated as a hard bounce.
Add company details to a mailing list and they will work as custom fields when sending an email

Custom Fields

Associated with a mailing list not with a user (means sharing a list between user will show custom fields correctly)
Can be associated with multiple lists at once
"radio button" type
Better data checking when importing/subscribing
Subscriber IP is now a usable custom field replacement when sending emails

Manage Subscribers

Search all of your lists at once
Option to bypass filtering step
Bulk changes (delete multiple at once, change them to html/text)
Save different stages of subscribe. Eg subscribe request (time + ip address), subscribe confirm (time + ip address)
Save different stages of unsubscribe. Eg unsubscribe request (time + ip address), unsubscribe confirm (time + ip address)
Only show custom fields associated with the list a subscriber is on
"bounce" and "unsubscribe" status

Import Subscribers

Import subscribe date
Handle quotes around field names properly
Much better reporting about import results (see duplicates, problems with data etc)
Option to add subscribers to any autoresponders the list has

Export Subscribers

Option to export subscriber's IP address if tracking is enabled from the settings page
Option to include bounce details when exporting 'bounced' subscribers
Option to search/export/send to multiple filters at once (eg 3 checkbox items at once)

Banned Subscribers

Global ban list (bans across all lists)
Upload a file of email addresses to ban

Newsletters

Bulk actions (make multiple sletters active/inactive at once)
Better attachment handling
Save/Save and Exit buttons (can save as you are going)
No need to refresh to upload a file or import from a url
Check and warn about missing unsubscribe links
Archives are an rss feed so easily changed and easily ported to an external website
Choose whether to archive per sletter
Completely disable embedded images or disable them by default
Enable or disable attachments plus an option to set a maximum attachment size
An option to set the maximum email size you can send
An option to show a warning if an email is larger than "X" kb when saving and also before sending
Checking of image locations when you save a template/sletter/autoresponder and before a sletter is sent
Can extract the text version of an email from the WYSIWYG editor straight into the "Text Version" textbox
Send multiple preview emails at once
Proprietary integrated spam checking and rating for email campaigns
Preview your email campaigns exactly as they will look in all popular email clients

Sending Newsletters

Can send to multiple lists at once (removes duplicates before it starts)
A send through the popup can be paused, cron turned on, it will pick it up and continue the send and vice-versa
Cron sending will create the queue just before it starts (so if you schedule in advance, subscribers will be picked up and any unsubscribes will be removed before starting the process)
Can embed images into an email
Change character set / encoding for each send
Cron sending can pick up "broken" or interrupted mailings
Auto-optimizing of sends (database is automatically optimized before and after a send)
Admin and user get notified if a user goes over per-month of max-emails limits

Templates

Global templates
Bulk actions (make multiple templates active/inactive global/not global at once)
Save/Save and Exit buttons (can save as you are going)
No need to refresh to upload a file or import from a url

Autoresponders

Bulk actions (make multiple autoresponders active/inactive at once)
Save/Save and Exit buttons (can save as you are going)
No need to refresh to upload a file or import from a url
Option to add existing subscribers to the autoresponder
Can embed images into an email
Change character set / encoding for each autoresponder
Better attachment handling
Check and warn about missing unsubscribe links
Only show custom fields associated with the autoresponders mailing list. Don't let a user include custom fields that aren't associated with the list
An option to disable parts of the cron job, or specify how often each part runs (eg bounce processing should run at most once an hour but scheduled sending runs every 2 minutes)

Forms

Send-to-friend form (with appropriate stats)
Better management for ordering custom fields / form options (move things around in an easier fashion)
"subscribe form" can now be a "contact form".
use appropriate smtp server details that are set (ie will pick up general settings or user settings)
can send text and html parts of confirm/thanks emails
modify details and send-to-friend can be customised within Our software (still can't go on a website though)
option to show/hide subscriber format choice
Easier customising (form html is outside of code and easily edited)
"Printable" form type idea for retail stores to accept subscribers at Point of Sale areas for later entry into a mailing list

Users

Better (more flexible) permissions
Maximum emails (like "email credits"). These count down with each email sent
Option to allow them to edit their own details
Text/HTML footers which will get appended to the bottom of every email that user sends out
Info tips can be turned on/off per user
Give a user permission to specific templates
Enable / disable a user easily

Settings

Global Text/HTML footers which will get appended to the bottom of every email that the system sends out
Default character set / encoding
Max hourly rate. This is the maximum any send runs at, not the maximum across the whole system.
Sending allowance flexibility
Force an unsubscribe link to the bottom of sletters and autoresponders
Option to allow ips of subscribers to be tracked
Set default system wide smtp server details
Testing of SMTP server details on the settings page and per user
Testing of bounce email account details on the settings page and per mailing list
Option to enable or disable the WYSIWYG editor on per-user basis
Option to enable or disable the WYSIWYG editor's XHTML mode on a per-user basis

Stats

Show more information (how many sent, how long it took, unique opens)
Show open stats, link stats, bounce stats, forwarding stats, unsubscribe stats per sletter or autoresponder
Show trends in subscribes/unsubscribes per mailing list
Show trends per user for their send history
Show per domain information per mailing list (eg 50% are yahoo subscribers)
Option to search/export/send to people who have NOT clicked a link or opened a particular email