Why talkwareMEDIA Studio is the best email marketing software
- By Christian @talkwareMEDIA
- Published 03/1/2009
Christian @talkwareMEDIA
Christian is a marketing manager and technical support technician with talkware MEDIA. talkwareMEDIA is a browser based email marketing and autoresponder software. talkwareMEDIA Studio is used every day to create, send and track profitable email marketing campaigns and autoresponders.
Our recent analysis of customer retention provided me with insight into how effective TalkwareMEDIA Studio is as a browser based email marketing software. 22 of our customers have been with us for over a year. 67 have stuck around for more than 6 months. That is amazing when you think about all of the choices available. And we continue to add customers on a daily basis. Thank you!
Additionally, upgrades are made almost twice a month with at least 4 major upgrades every year. This means we are constantly adding new features - for free.
But it is clear what keeps our customers around. Customer Service is the most important feature for everyone. And this is always at the top of our list. I get emails almost everyday from customers thanking us for taking care of issues. While it is important for customers to learn how to use the software, sometimes it is more efficient to just do it for them.
Every person connected to optimizing our software thinks about it everyday. Our goal is to make it easy to use, while keeping it affordable and advanced - all at the same time. And I think we do a great job at accomplishing that goal.
Additionally, upgrades are made almost twice a month with at least 4 major upgrades every year. This means we are constantly adding new features - for free.
But it is clear what keeps our customers around. Customer Service is the most important feature for everyone. And this is always at the top of our list. I get emails almost everyday from customers thanking us for taking care of issues. While it is important for customers to learn how to use the software, sometimes it is more efficient to just do it for them.
Every person connected to optimizing our software thinks about it everyday. Our goal is to make it easy to use, while keeping it affordable and advanced - all at the same time. And I think we do a great job at accomplishing that goal.
